I am currently working as an Information Technologist for UniSA ISTS, leveraging my 7 years of experience in the tech industry. I provide technical support and troubleshooting for enterprise-level clients while managing IT service requests and incidents. I am skilled in ITSM, ITIL, and User Access Management, and have hands-on experience with tools like Google Workspace, Office 365, and JAMF. Currently pursuing a Master of Information Technology (Enterprise Management) at the University of South Australia, I aim to continuously develop my expertise and contribute to IT service improvement within a dynamic and collaborative environment.
About me
I am currently working as an Information Technologist for UniSA ISTS, leveraging my 7 years of experience in the tech industry. I provide technical support and troubleshooting for enterprise-level clients while managing IT service requests and incidents. I am skilled in ITSM, ITIL, and User Access Management, and have hands-on experience with tools like Google Workspace, Office 365, and JAMF. Currently pursuing a Master of Information Technology (Enterprise Management) at the University of South Australia, I aim to continuously develop my expertise and contribute to IT service improvement within a dynamic and collaborative environment.