Ms Carlene Reid

As the manager of the Network Services team within ISTS, I am responsible for the delivery of the University’s data and voice network which supports our Student, Research, Teaching and Learning and Corporate service delivery.

My role requires me to:

• Lead and manage a team of network engineers and support technicians
• Work with the customers (internal and external) to offer innovative network technology solutions that help them achieve their business goals
• Assess emerging technologies for suitable use within the University environment and return value back to the business
• Provide input into strategic planning and governance structures
• Manage projects
• Ensure the availability of the University Data network and Data Centres Services
• Contract and manage external vendors and organisations as required.

Qualifications

• MCP+I Microsoft Corporation

• Certificate Microsoft Corporation