Currently, I am the course coordinator/lecturer of the postgraduate courses People, Leadership and Performance (BUSS 5114), and Strategic Concepts (BUSS 5074), capstone Master of Management Program course.
Awarded UniSA Business School Top Mid-Career Teacher Award (2018). Awarded Teaching and Learning Excellence Commendations(2017, 2018, and 2019). I was the Curriculum Leader for undergraduate management in the UniSA Business School (2016).
I am also a part-time invited guest academic and researcher at Meiji University Graduate School of Business Administration (GSBA), Tokyo, Japan.
I have consulted on business strategy, management, HR, and higher education, in both Japan and Australia.
My current research (Book... Read more
About me
Currently, I am the course coordinator/lecturer of the postgraduate courses People, Leadership and Performance (BUSS 5114), and Strategic Concepts (BUSS 5074), capstone Master of Management Program course.
Awarded UniSA Business School Top Mid-Career Teacher Award (2018). Awarded Teaching and Learning Excellence Commendations(2017, 2018, and 2019). I was the Curriculum Leader for undergraduate management in the UniSA Business School (2016).
I am also a part-time invited guest academic and researcher at Meiji University Graduate School of Business Administration (GSBA), Tokyo, Japan.
I have consulted on business strategy, management, HR, and higher education, in both Japan and Australia.
My current research (Book Chapters) includes an examination of (1) Key factors for satisfying fixed revenue customers in the Japanese hotel industry, (2) The management of business strategies using FRA (Fixed Revenue Accounting) profitability analysis in mail-order, online, and traditional sales models in the medical and auxiliary industries, and (3) The management of emotional labour and implications for well-being. Other research interests are focused on the management of emotional labour and paradox in organizations.
My qualifications are: (1) PhD (Business and Management); (2) Master of Commerce; (3) Graduate Diploma of Business Administration; (4) Bachelor of Education; (5) Bachelor of Teaching.
My work history includes 17 years as a senior hotel manager in the hospitality industry, leading award winning organizations in the sector (Best Hotel Re-development Australian Hotels Association [AHA] Award, Best Marketed Hotel AHA Award, and Best Gaming Facilities AHA Award). I have taught in the South Australian school sector, and have been teaching at the University of South Australia since 2007. I have also consulted on, and developed curriculum, course material, and simulation programs for the international delivery of degree programs (in the areas of leadership, management, strategy, human resource management, and organizational behavior).
About me
Meiji University Graduate School of Business Administration (Tokyo, Japan), Invited Researcher and Academic
Member and Reviewer, Australian and New Zealand Academy of Management (ANZAM)
Registered Teacher with the South Australian Teachers Registration Board
Reviewer, Council for Australian University Tourism and Hospitality Education (CAUTHE)
Le Cordon Bleu International Academic Board (2015 - 2019)
Full member, Australian Centre for Asian Business (ACAB), University of South Australia
Member, EMONET (Emotions Network Research Group)
Senior Reviewer, IAFOR (International Academic Forum- Asian Conference on Education and International Development- ACEID)
Reviewer, Emerald Journal of International Education in Business
Curriculum Leader- Management, UniSA Business School (2016)
Committee Member- TALC (Teaching and Learning Committee)- Undergraduate, UniSA Business School (2016)
Committee Member, Executive Partners Program, School of Management (2015)
Sessional Staff Representative, School of Management Board, University of South Australia (2012, 2013)
Organizing Committee Member, Postgraduate Scholars Association (PSA), School of Management, University of South Australia (2011, 2012)
About me
Doctor of Philosophy (Business and Management) University of South Australia
Master of Commerce University of South Australia
Graduate Diploma in Business Administration University of South Australia
Bachelor of Education (Junior Primary and Primary) University of South Australia
Bachelor of Teaching (Primary) University of South Australia
Areas of research interest includes: Emotional labor, organizational paradoxes, impression management, hospitality management, strategic management, higher education, workplace stress and deviancy, leadership, Japanese management and organization, Japanese culture and society.
Research
Research outputs for the last seven years are shown below. To see earlier years visit ORCID or Scopus
Open access indicates that an output is open access.
| Year | Output |
|---|---|
| 2020 |
67
|
| 2019 |
|
| 2019 |
|
| Year | Output |
|---|---|
| 2010 |
Open access
8
|
CONFERENCE PAPERS
Hatzinikolakis J (2016) ‘Competing perspectives, value, and sustainability of Australian university business schools’. Asian Conference on Education and International Development (ACEID) -International Academic Forum. Kobe, Japan.
Hatzinikolakis J & Crossman J (2014) 'The management of emotional labor and paradox in the work of Australian university business school academics'. International Federation of Scholarly Associations of Management World Congress (IFSAM). Hosted by Meiji University, Tokyo, Japan.
Hatzinikolakis J (2011) ‘Customer Focused’ Emotional Labor and Student Evaluations of Teaching: The Perceptions and Experiences of Australian University Business School Academics'. 6th Asia Pacific Symposium of Emotions in Worklife. Adelaide, Australia.
Kay A & Hatzinikolakis J (2006) ‘Support for Triangulation Approach in Emotional Labor Research’. International Conference on Advances in Management (ICAM), Lisbon, Portugal.
Kay A & Hatzinikolakis J (2003) ‘Coping Mechanisms Dealing with Negative Consequences of Emotional Labor in an Australian Hospitality Setting’. International Conference on Advances in Management (ICAM), Seoul, South Korea.
Kay A & Hatzinikolakis J (2002) 'Humor as a Means of Coping with Emotional Labor in an Australian Hotel'. International Conference of Applied Psychology (ICAP), Singapore.
Research
Areas of research interest includes: Emotional labor, organizational paradoxes, impression management, hospitality management, strategic management, higher education, workplace stress and deviancy, leadership, Japanese management and organization, Japanese culture and society.
Meiji University (Tokyo, Japan) Graduate School of Business Administration (Invited Researcher, bi-annually)
External engagement & recognition
| Organisation | Country |
|---|---|
| Chukyo University | JAPAN |
| Japan Society for the Promotion of Science | UNITED STATES |
| Meiji University | JAPAN |
| Shukutoku University | JAPAN |
| University of South Australia | AUSTRALIA |
External engagement & recognition
| Engagement/recognition | Year |
|---|---|
MemberEmotions Network Research Group (EMONET) |
2017 |
Member and ReviewerAustralian and New Zealand Academy of Management (ANZAM) |
2017 |
Member, International Academic BoardLe Cordon Bleu |
2017 |
UniSA Business School Staff Excellence Awards: Teaching & Learning Excellence Commendation (2019), Top Mid-Career Teacher (2018), Teaching & Learning Excellence Commendation (2018), Teaching & Learning Excellence Commendation (2017)
Teaching & student supervision
