Megan is an accomplished leader with extensive experience in driving high-performing teams and improving operational efficiencies. With a background in private higher education, she joined UniSA Online in 2018, where she has been instrumental in shaping the student recruitment and admissions processes.
Megan has played a key role in launching several pivotal initiatives, including the Global Access Program, Individual Course Enrolments, and the implementation of a new Customer Contact Solution system. Her deep expertise in benchmarking and service metrics allows her to make informed, data-driven decisions that optimise both team performance and overall service delivery.
Megan is particularly skilled in leveraging performance insights to... Read more
About me
Megan is an accomplished leader with extensive experience in driving high-performing teams and improving operational efficiencies. With a background in private higher education, she joined UniSA Online in 2018, where she has been instrumental in shaping the student recruitment and admissions processes.
Megan has played a key role in launching several pivotal initiatives, including the Global Access Program, Individual Course Enrolments, and the implementation of a new Customer Contact Solution system. Her deep expertise in benchmarking and service metrics allows her to make informed, data-driven decisions that optimise both team performance and overall service delivery.
Megan is particularly skilled in leveraging performance insights to guide workforce planning and improve operational workflows, ensuring that UniSA Online continues to meet the needs of a diverse and growing student body. Her leadership focuses on fostering collaboration and ensuring that every team member is aligned with the organisation’s broader goals of accessibility, excellence, and student success.