My Role
As manager of Student Information Systems, I am responsible for the delivery of high quality systems that enhance student experience and facilitate the support of student administration related functions within the University.
My key responsibilies include:
- Collaborating with business sponsors across the University to develop and implement system solutions in response to business requirements, changes in policy, external changes or the introduction of new technologies
- Providing guidance and management support to a highly skilled team of IT professionals
- Ensuring team priorities are aligned with the overall IT and University strategic plans
- Contributing to the IT strategic plan and its implementation
- Ensuring the University’s student systems are of high standard, easy to use and highly available
- Keeping up to date with changes in the external environment (vendor-related, technology-related, legislative, etc)
Team Responsibilities
The Student Information Systems team is responsible for maintaining, developing and enhancing systems to support key student academic functions and student administration-related activities across the full student lifecycle within the University.
The team supports a diverse range of systems and functions spanning the course of the student academic lifecycle, covering needs for prospective students through to alumni, including:
- Support, maintenance and enchancements to key student sytems such as myEnrolment (student enrolment portal), myGraduation (student graduation portal), myScholarships (student scholarships portal) and myLectureRecording
- Support of student administration-related functions within the University via the Student Adminstration System (Medici)
- Supporting student engagement activities and capturing key student interactions via the Student CRM Systems
- Supporting alumni engagement, events and administration via Raisers Edge (Alumni system) and Netcommunity (Alumni CRM)
- Supporting the administration and management of Student ID cards via the Student ID cards system
- Support of student access to key IT services via the Student Lifecycle Process
