Associate Professor Joanna Crossman

Adjunct Associate Professor UniSA Business

email joanna.crossman@unisa.edu.au

Research Degree Supervisor

About me

Research Gate

Dr Joanna Crossman has been a passionate international manager and educator for 35 years having worked in Norway, the UK, The Middle East and East Malayasia. She has successfully consulted nationally and internationally on accreditation processes and curriculum and assessment design.

Dr Crossman has authored over 50 peer reviewed works many of which are published in top ranking journals such as the Journal of Business Ethics, Higher Education, Higher Education Research & Development and the Oxford Review of Education. The focus of her research has been business ethics, interculturality, internationalisation and workplace spirituality. Joanna is co-editor of the Emerald journal, Journal of... Read more

UniSA Business

Recognised and respected for our quality education, career outcomes and research expertise, UniSA Business creates leaders for change and transforms modern business practice.

Other UniSA associations

Member of Centre of Workplace Excellence (CWeX).

Tweets by @UniversitySA

About me

In the media

Date	Title
30/09/2016	The Australian, http://www.theaustralian.com.au/archive/executive-living/horrible-bosses--and-how-to-deal-with-yours/news-story/8c7327dfb43d90b082f01a413e5219e3
03/08/2015

Research

Outputs

Research outputs for the last seven years are shown below. Some long-standing staff members may have older outputs included. To see earlier years visit ORCID, ResearcherID or Scopus

Open access indicates that an output is open access.

Highlights

Year	Output
2014	Crossman, J & Doshi, V 2014, 'When not knowing is a virtue: a business ethics perspective', Journal of Business Ethics, vol. 131, no. 1, pp. 1-8. 19 12
2012	Crossman, J & Noma, H 2012, 'Sunao as character : its implications for trust and intercultural communication within subsidiaries of Japanese multinationals in Australia', Journal of Business Ethics, vol. 113, no. 3, pp. 543-555. 11 9
2010	Crossman, JE & Clarke, M 2010, 'International experience and graduate employability: Stakeholder perceptions on the connection', Higher Education, vol. 59, no. 5, pp. 599-613. 263 217

Books

Year	Output
2022	Crossman, J 2022, Workplace communication: promoting workplace wellbeing and interpersonal relationships in multicultural contexts, Routledge, US. 1
2021	Crossman, J & Bordia, S 2021, Handbook of qualitative research methodologies in workplace contexts, Edward Elgar Publishing, UK. 2 2
2018	Dhiman, S, Roberts, G & Crossman, JE 2018, The Palgrave handbook of workplace spirituality and fulfillment, Palgrave Macmillan, Cham, Singapore. 8
2018	de Janasz, SC & Crossman, J 2018, Teaching Human Resource Management: an experiential approach, Edward Elgar, UK.

Chapters

Year	Output
2021	Crossman, J 2021, 'Qualitative research writing: surveying the vista', in J Crossman & S Bordia (eds), Handbook of Qualitative Research Methodologies in Workplace Contexts, Edward Elgar Publishing, UK, ch. 12, pp. 190-211. Open access
2020	Hatzinikolakis, J & Crossman, JE 2020, 'The management of emotional labor in the work of Australian university business school academics and the implications for wellbeing', in S Dhiman (ed.), The Palgrave Handbook of Workplace Well-Being, Palgrave Macmillan, Singapore, ch. 11, pp. 1-21. 67
2019	Crossman, J & Noma, H 2019, 'The implications of internationalisation for teaching, learning and practising grounded theory', in A Bryant & K Charmaz (eds), The Sage handbook of current developments in grounded theory, Sage, UK, ch. 29, pp. 595-610.
2018	Crossman, J & Crossman, B 2018, 'Spiritual followership: emerging conceptualizations', in S Dhiman, G Roberts & J Crossman (eds), Palgrave handbook of workplace spirituality and fulfillment, Palgrave, Singapore, ch. 21, pp. 449-471. Open access 2
2018	Crossman, J 2018, 'Internal auditing of organisational spiritual identity', in S Dhiman, GE Roberts & JE Crossman (eds), The Palgrave handbook of workplace spirituality and fulfillment, Palgrave MacMillan, Switzerland, ch. 33 , pp. 833-856. Open access
2018	Crossman, JE 2018, 'Celebrating interconnectedness as a spiritual paradigm for teaching, learning, and the internationalization of higher education', in S Dhiman, G Roberts & J Crossman (eds), Palgrave handbook of workplace spirituality and fulfillment, Palgrave, Singapore, ch. 41, pp. 1013-1031. 2
2018	Crossman, JE 2018, 'Internal auditing of organizational spiritual identity (OSI)', in S Dhiman, G Roberts & J Crossman (eds), Palgrave handbook of workplace spirituality and fulfillment, Palgrave, Singapore, ch. 38, pp. 833-856. 1
2017	Crossman, J & Perera, S 2017, 'Time theft: an integrity based approach to its management', in M Orlitzky & M Monga (eds), Integrity in business and management: cases and theory, Routledge, US, ch. 3, pp. 40-65. 4
2011	Crossman, J 2011, 'Intercultural communication', in D Carroll (ed.), Business communication: for the global age, Pearson Australia, Australia, ch.3, pp. 56-86.
2011	Crossman, J 2011, 'Interpersonal Communication', in J Crossman, S Bordia & C Mills (eds), Business communication for the global age, McGraw-Hill, Sydney, Australia, ch. 1, pp. 3-34.
2011	Crossman, JE 2011, 'Nonverbal Communication', in Joanna Crossman, Sarbari Bordia & Colleen Mills, Business Communication for the Global Age.
2009	Crossman, JE 2009, 'Breaking the silence: exploring spirituality in secular professional education in Australia', in P Willis, S McKenzie & R Harris (eds), Rethinking work and learning: adult vocational education for social sustainability, Springer, US, pp. 237-248. 5

Journal Articles

Year	Output
2016	Crossman, J 2016, 'Alignment and misalignment in personal and organizational spiritual identities', Identity, vol. 16, no. 3, pp. 154-168. Open access 15 7
2016	Leong, YMJ & Crossman, J 2016, 'Tough love or bullying? New nurse transitional experiences', Journal of Clinical Nursing, 25, no. 9-10, pp. 1356-1366. Open access 25 21 4
2015	Crossman, J 2015, 'Manager perspectives on embedding workplace spirituality into the business curriculum: bridging the gap', Thunderbird International Business Review, vol. 57, no. 5, pp. 367-378. 10 4
2015	Crossman, JE 2015, 'Being on the outer: the risks and benefits of spiritual self-disclosure in the Australian workplace', Journal of Management and Organization, vol. 21, no. 6, pp. 772-785. 4 10
2015	Leong, JYM & Crossman, J 2015, 'New nurse transition: success through aligning multiple identities', Journal of Health Organization and Management, vol. 29, no. 7, pp. 1098-1114. 12 24
2014	Crossman, J & Doshi, V 2014, 'When not knowing is a virtue: a business ethics perspective', Journal of Business Ethics, vol. 131, no. 1, pp. 1-8. 19 12
2014	Crossman, J 2014, 'Eclecticism and commonality in employee constructions of spirituality', Journal of Management, Spirituality and Religion: An International Blind Refereed Journal, vol. 12, no. 1, pp. 59-77. Open access 2 4
2012	Burdett, J & Crossman, J 2012, 'Engaging international students : an analysis of the Australian University Quality Audit (AUQA) reports', Quality Assurance in Education, vol. 20, no. 3, pp. 207-222. 21 18
2012	Crossman, J & Bordia, S 2012, 'Piecing the puzzle : a framework for developing intercultural online communication projects in business education', Journal of International Education in Business, vol. 5, no. 1, pp. 71-88. 4
2012	Crossman, J & Noma, H 2012, 'Sunao as character : its implications for trust and intercultural communication within subsidiaries of Japanese multinationals in Australia', Journal of Business Ethics, vol. 113, no. 3, pp. 543-555. 11 9
2012	Crossman, JE & Burdett, DJ 2012, 'Matters arising : Australian University Quality Agency feedback in relation to the academic engagement of international students enrolled in onshore university programmes', Quality in Higher Education, vol. 18, no. 2, pp. 221-234. 2
2012	Noma, H & Crossman, J 2012, 'Analogue and digital mindsets : some implications for intercultural communication between Western and Eastern organisations', Asian Academy of Management Journal, vol. 17, no. 1, pp. 115-129. 6
2011	Burdett, J & Crossman, J 2011, '"Checking the pulse": the international student experience and social engagement across Australian universities: reflecting on AUQA feedback to Cycle 2 reports', Journal of International Education in Business, vol. 3, no. 1-2, pp. 53-67. 9 8
2011	Crossman, BMH & Crossman, JE 2011, 'Conceptualising followership - a review of the literature', Leadership, vol. 7, no. 4, pp. 481-497. 102 74
2011	Crossman, J 2011, 'Environmental and spiritual leadership: tracing the synergies from an organizational perspective', Journal of Business Ethics, vol. 103, no. 4, pp. 553-565. 58 42
2011	Crossman, JE & Bordia, S 2011, 'Friendship and relationships in virtual and intercultural learning: internationalising the business curriculum', Australian Journal of Adult Learning, vol. 51, no. 2, pp. 329-355. 7 4
2011	Crossman, JE 2011, 'Experiential learning about intercultural communication through intercultural communication: internationalising a business communication curriculum', Journal of Intercultural Communication, vol. 25, pp. 1-16. Open access 8
2010	Crossman, JE & Clarke, M 2010, 'International experience and graduate employability: Stakeholder perceptions on the connection', Higher Education, vol. 59, no. 5, pp. 599-613. 263 217
2010	Crossman, JE 2010, ''Act them into a new way of thinking': Multiple stakeholder perspectives on developing international and cultural leadership (ICL) through experiential learning', The International Journal of Management Education, vol. 9, no. 1, pp. 33-42.
2010	Crossman, JE 2010, 'Conceptualising spiritual leadership in secular organizational contexts and its relation to transformational, servant and environmental leadership', Leadership and Organization Development Journal, vol. 31, no. 7, pp. 596-608. 50
2010	Hatzinikolakis, J & Crossman, JE 2010, 'Are business academics in Australia experiencing emotional labor? A call for empirical research', Journal of Management and Organization, vol. 16, no. 3, pp. 425-435. Open access 8
2009	Crossman, JE 2009, 'Academic perspectives on developing international and cultural leadership through experiential learning', International Journal of Business Research, vol. 9, no. 4, pp. 223-233.
2009	Leong, YMJ & Crossman, JE 2009, 'What Nursing Managers need to Know: Role-Transition for newly Qualified Nurses in Singapore', Singapore Nursing Journal, vol. 36, no. 2, pp. 28-35.
2008	Ahmed, RI & Crossman, JE 2008, 'Significance of employability factors: Bangladesh Perspectives', Journal of Bangladesh Studies, vol. 10, no. 1, pp. 61-66.
2008	Crossman, J & Bordia, S 2008, 'Emerging issues in international education in business contexts', Journal of International Education in Business, vol. 1, no. 1, pp. 2-14. Open access 11 11
2008	Crossman, JE 2008, 'A 'Different Way': Student Perspectives on International and Cultural Learning', Employment Relations Record, vol. 8, no. 2, pp. 48-56.
2008	Crossman, JE, Liu, Y & Tang, J 2008, 'Sharing spaces: perceptions of university teaching and learning in China and Australia and their relation to Western educational literature', Tesol in Context, vol. 17, no. 2, pp. 21-25.

Conferences

Year	Output
2016	Farley, S, Casademunt, AML & Crossman, J 2016, 'To report or not to report?: Factors influencing failure to report workplace bullying', BAM 2016 Thriving in Turbulent Times, British Academy of Management, pp. 1-9. Open access
2014	Noma, H & Crossman, J 2014, 'Linking the literature on trust, culture and communication in the context of Japanese multinationals', in T Olsen & A Zhang (eds), 28th Australian and New Zealand Academy of Management Conference, ANZAM, pp. 1-20. Open access
2013	Bradley, S & Crossman, J 2013, 'Employee petty theft: not so petty for managers and organisations!', in M Grimmer & R Hecker (eds), 27th Australian and New Zealand Academy of Management conference (ANZAM): managing on the edge, Australian and New Zealand Academy of Management, pp. 1-15. Open access
2012	Noma, H & Crossman, J 2012, 'Excuses, excuses! Sunao: some implications for trust development and intercultural communication within subsidiaries of Japanese multinationals in Australia', BAM 2012 Conference, British Academy of Management, pp. 1-14.
2011	Noma, H & Crossman, J 2011, 'Trust and culture: a hill top view of the literature', BAM 2011: Building and Sustaining High Performance Organisations in a Challenging Environment, Aston University, paper no. 10240, pp. 1-16.
2010	Crossman, J & Bordia, S 2010, 'Friendship and relationships in virtual and intercultural learning groups', in B Gurd (ed.), 24th Annual Australian and New Zealand Academy of Management Conference (ANZAM 2010), Australian and New Zealand Academy of Management, pp. 1-17. Open access
2010	Crossman, JE 2010, 'Stakeholder perceptions in designing experiential online learning to develop intercultural competence amongst business students', in Dr. Steven Barrett, 9th Annual Pacific Employment Relations Association Conference, Pacific Employment Relations Association, pp. 13-21.
2010	Noma, H & Crossman, JE 2010, 'Analogue and digital mindsets: Some implications for managers in culturally diverse workplaces', in Dr. Steven Barrett, 9th Annual Pacific Employment Relations Association Conference, Pacific Employment Relations Association, pp. 111-118.
2009	Crossman, JE & Bordia, S 2009, 'Designing an intercultural online communication project in management Education. The benefit of hindsight', in Dr. Nicholas Beaumont, 23rd ANZAM Conference 2009, Monash University.

Other outputs

Crossman, J 2007, ‘The spirit of Business. Spiritualising otherwise secular work and learning contexts’, International Employment Relations Review, 13(2), pp. 1-10.

Crossman, J 2007, ‘The role of relationships and emotions in student perceptions of learning and assessment’, Higher Education and Research Development, 26(3), pp. 313-327.

Crossman, J. 2005, ‘Work and Learning. The implications for transnational distance learners’, 6(1), 18-29.

Crossman, J 2004, ‘Factors influencing the assessment perceptions of training teachers’, International Education Journal, 5(4), 582-590.

Crossman, J. 2003, ‘Secular spiritual development in education from international and global perspectives’, Oxford Review of Education, 29 (4), 503-520. (A* ERA).

External engagement & recognition

Collaborations

Highlights

Co-Editor in Chief, Emerald Journal, Journal of International Education in Business.

The journal is indexed in Scopus and included in the Emerging Sources Citation Index (ESCI) by Thomson Reuters as part of publications in Web of Science that includes high-quality, peer reviewed publications of importance in emerging scienctific fields.

Journals in ESCI have undergone editorial evaluation and can be considered for inclusion in products such as SCIE, SSCI, and AHCI, which have rigorous evaluation processes and selection criteria. Items in ESCI are searchable, discoverable, and citable so you can measure the contribution of an article in specific disciplines and identify potential collaborators for

External engagement & recognition

Collaborations

Organisation	Country
Australian National University	AUSTRALIA
Bunkyo Gakuin University	JAPAN
Fujian Normal University	CHINA
Fujian Teachers University	CHINA
George Mason University	UNITED STATES
Indian Institute of Management Ahmedabad	INDIA
Kyushu University	JAPAN
Loyola University Andalusia	SPAIN
Nanyang Polytechnic	SINGAPORE
Regent University	UNITED STATES
University of Adelaide	AUSTRALIA
University of Sheffield	UNITED KINGDOM
University of South Australia	AUSTRALIA
Woodbury University	UNITED STATES

Teaching & student supervision

Highlights

Intercultural communication, emotions and relationships in organisations, spirituality in secular organisations, conflict in organisational contexts.

Teaching & student supervision

Research degree supervision

Supervisions from 2010 shown

Thesis title	Student status
An emerging relationship framework for managing complex military procurement projects	Completed
Creating a circle of trust: managing cultural interfaces in subsidiaries of Japanese multinational corporations operating in Australia	Completed
Development of a generation Y profile in a non-western context	Completed
Employee petty theft: interplay among employees, authority figures and the environment	Completed
Fitting in: personal-professional-organisational transition	Completed
Managing ambiguity: a grounded theory study exploring Australian local government provision of community recreation opportunities for people with impairments	Completed
The management of emotional labour and paradox in the work of Australian university business school academics	Completed
The role of trust in SME international business relationships in a transitional economy: the case of Tanzania	Completed

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Associate Professor Joanna Crossman

About me

About me

UniSA Business

Other UniSA associations

About me

Professional Associations

In the media

Experience

Qualifications

Work history

Research

Projects

Outputs

Highlights

Books

Chapters

Journal Articles

Conferences

Other outputs

External engagement & recognition

Collaborations

Highlights

Collaborations

External engagement & recognition

Other

Teaching & student supervision

Highlights

Courses and programs

Research degree supervision

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